Privacy Policy

Last updated: 2025-12-30

This Privacy Policy explains how Tools4Host (“Tools4Host”, “we”, “us”) collects, uses, and protects personal data when you visit tools4host.com and/or use our services.

1. What counts as personal data

“Personal data” means any information that can identify you directly or indirectly. Examples include:

• Name (or business name) and contact details such as email address,
• Account identifiers (e.g., username),
• IP address and device/browser identifiers when linked to platform usage,
• Payment references associated with purchases, where applicable.

2. Your rights (GDPR)

If you are in the EEA/UK, you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access the personal data we hold about you,
• Correct inaccurate or incomplete data,
• Delete your data in certain cases (“right to be forgotten”),
• Restrict processing in certain cases,
• Data portability,
• Object to specific processing activities.

For security reasons, we may need to verify your identity before we act on a request. To exercise your rights, contact us at support@tools4host.com.

3. What we collect

3.1 Account information

If you create an account on Tools4Host, we may collect:

• Name (or display name),
• Email address,
• Password (stored in a hashed/encrypted form),
• Basic account preferences (e.g., language).

3.2 Contact & support messages

If you contact us (for example via a contact form or email), we process your message content and the contact details you provide (such as name and email) solely to respond and support you.

3.3 Purchases & payments

Tools4Host may offer paid digital products (for example: promo video rendering, bundles, or downloadable resources). Payments may be handled by third-party providers (e.g., Stripe and/or PayPal). We do not store full card details on our servers.

Typically, we receive and store only:

• Transaction identifiers and status (paid/refunded/etc.),
• Purchased item identifiers (what you bought),
• Limited billing metadata required for legal/accounting purposes (e.g., country),
• Fraud-prevention signals where provided by the payment processor.

3.4 Usage & technical data

To operate, secure, and improve the service, we may log:

• Authentication events (login/logout),
• Basic technical data (browser type, OS, language),
• Operational logs (errors, performance diagnostics),
• Aggregate usage statistics (e.g., which tools are used most frequently).

Where feasible, these data are processed in aggregated or pseudonymized form.

3.5 Content you upload

Some tools may allow you to upload files (for example photos and media used to generate promo videos). Uploaded content is stored to provide the service and is accessible only to you (and our systems) unless you choose to share it.

4. How we use your data

4.1 Service delivery

We use personal data to provide core functionality:

• Account creation and management,
• Processing and generating tool outputs (e.g., media rendering),
• Delivering purchased items and download access where applicable,
• Providing customer support.

4.2 Communications

We use your contact details to:

• Respond to support requests,
• Send critical service messages (security, policy updates, purchase confirmations),
• Send optional product/news updates only where permitted and with opt-out options.

4.3 Security & fraud prevention

We process certain data to protect users and the platform, including:

• Detecting abuse, spam, or malicious activity,
• Enforcing our terms and preventing fraud,
• Complying with legal obligations.

5. Sharing of data

5.1 Service providers

We use trusted providers to operate the platform (hosting, email delivery, payment processing). These providers:

• Process data on our behalf under contractual obligations,
• May not use your data for their own unrelated purposes,
• Must apply appropriate security measures.

5.2 Legal requirements

We may disclose data if required by law, court order, or to protect rights, safety, and security.

6. Children

Tools4Host is intended for general audiences and business users. If you are under 16, you should not use the service unless you have permission from a parent/guardian, where required by law.

7. Cookies

We use cookies primarily for essential functionality (session, security) and preferences. For details, see our Cookie Policy.

8. International transfers

Our infrastructure is intended to be hosted in the EU. Some providers may process data outside the EEA. In such cases, we rely on lawful transfer mechanisms and appropriate safeguards.

9. Retention

We keep personal data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. When no longer required, data are deleted or anonymized where appropriate.

10. Security

We implement reasonable technical and organizational measures (access controls, encryption where appropriate, logging, and monitoring). No online system is 100% secure, but we continuously work to reduce risk.

11. Contact

For privacy questions or requests, contact:

• Email: support@tools4host.com
• Website: tools4host.com

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post a clear notice on the website and, where appropriate, notify users by email.